1 hour ticket response
Bcn Cluster’s team of support engineers is dedicated to providing prompt answers to each of your queries. We’ll review your support ticket as soon as it’s been received and will respond with a solution within maximum one hour after the helpdesk ticket submission. In reality, our average support ticket response time is 20 minutes.
An Exceptional Support Service
Each member of our customer care team has many years of experience in the cloud website hosting arena and most of them have worked for us for at least 5 years. They are all eager to reply to all your inquiries in the most efficient way possible.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a given service, we have integrated a really intuitive Help Center section in the Online Control Panel. You can search through an enormous selection of web hosting account administration articles and website administration articles, take a gaze at our F.A.Q. repository or check our educational video tutorials.
