A 99.9% Server Uptime
We have set up our cloud website hosting system using reliable hardware and heavily tweaked software. Our administrators have installed a customized version of SELinux on our physical servers to guarantee utmost safety and dependability. We’ve added a number of DoS prevention mechanisms in addition to powerful firewalls to make sure our internal network is invincible and safe.
Our cloud website hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also set up our very own internal network in all our datacenters. Everything is based on premium–quality hardware parts provided by Juniper. Also, on each router, we’ve set up a firewall with an intricate set of rules in an attempt to filter out all dubious requests.
Hence, in each of our data centers – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re disappointed with our hosting services, or if you consider them inadequate, or if you decide that you require a VPS servers rather than a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll retain total control over your domain names even when you delete your web hosting account with us.
24/7 Technical Support
When you have a web hosting company, your customer service technicians are of supreme importance. This is exactly why we have attentively picked a highly experienced team of support engineers, each with several years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All customer service questions are replied to in less than one hour and our average response time is under twenty minutes!