Q: Why do I have to move my site? What does web site migration consist of?
A: The web site migration service that we are offering is free (within a certain limit). We’ll transfer your site(s) to our topflight cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost data and unnecessary downtime. That’s the reason why we will accomplish all that for you at no cost!We have highly capable administrators whose chief assignment is to make sure that your website works exactly as it did on your old hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based on well–known apps like Joomla™ and WordPress.
Q: How long will it take for my web site to be transferred over to your platform?
A: We strive to implement all web site migrations as quickly as possible. Yet, we don’t have a set time frame for website migrations. There are various factors that you need to consider – the very size of your site and the workload of our web site migration team, etc. We always strive to perform each migration within 48 hours. With smaller–sized web sites, our staff usually manages to finish in under 24 hours.
Q: Do you require something from me before you begin moving my website?
A: Yeah. We’ll need the name of the site that you’d like us to move. We’ll also need a means to log in to your present web hosting account so that we can get the content pertaining to your site.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: Your site will continue to work exactly like it did before with your old hosting provider. Once we are through with the transfer, your site will be configured to work on our platform and we will ask you to preview it. If everything is functioning correctly, all you will need to do is modify the name server resource records corresponding to your domain name. Your web site will be transferred to us with no downtime whatsoever.
Q: Will my old web hosting provider know that I am leaving them?
A: No. Aside from your login details for the Control Panel, we will not need anything. We’ll never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer data from?
A: We can transfer your website from any hosting provider or any Linux–powered hosting platform given that we can acquire access to the Control Panel and there’s FTP access available.The only websites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.